What happens when I report a profile?
Your report goes to the Crinkles Club team. We look at the profile and decide what to do next.
Do I need an account to report?
No. You can report a profile without logging in.
Is my report anonymous?
If you report while logged out, there's nothing linking it back to you. If you report while logged in, we keep a record of who sent it, but it's never shared with anyone outside the team reviewing it.
Will the person know I reported them?
No. Reports are never shared with the profile you reported.
What should I report?
Anything that breaks the Community Guidelines: a fake profile, a suspected underage user, harassment, inappropriate content, spam, or anything else that doesn't feel right.
How long does a review take?
There's no fixed time, but reports are looked at regularly.
Can I send more than one report?
Yes. Report as many profiles as you need to, and report the same profile more than once if it keeps happening.
What happens to a suspended profile?
It's hidden from Browse and from everyone except its owner and admins. While a profile is suspended, its owner can't log in.
My profile was suspended and I think it's a mistake.
Suspensions are reviewed by a person, not decided automatically. If you think yours was a mistake, it will be looked at again.